For contracted monthly support we run a remote helpdesk using state-of-the-art remote connection software to deal with business critical problems so that you can operate your business with minimum downtime and stress. If we cannot resolve the issue remotely, we can send an engineer who is familiar with your system to your site to fix the problem quickly and efficiently. That means no time wasted learning your system again. Normally 90% of most problems can be resolved without a time consuming site visit required. Monthly contracts mean no surprise costs.
For pay as you go support, organizations that already have some in house IT support, feel safe that additional technical IT support that can help resolve any issues quickly and efficiently is "on tap" and only a phone call away.
Whether you’re looking for a pay as you go service or an on-going monthly contract, switching to IT Solutions could be one of the best decisions you ever make.
Give us a call or email today to see how we can help remove the stresses of IT from your daily routine.
We don't talk jargon - just good old fashioned English!